Job Title: Sr. Application Support Engineer
Work Model: Remote (East Coast Hours)
Salary: 140-285k TC (depends on experience)
Summary: A very successful and reputable hedge fund is seeking a Sr. Application Support Engineer to join their team and work closely with portfolio managers. They operate primarily in a Windows environment. The firm is open to various levels of experience and open to people better versed in Linux if they have the experience in the other areas and can think critically, understanding the "why" behind their actions.
Responsibilities:
- Directly support technology needs of senior portfolio management teams
- Troubleshoot and resolve complex technical issues
- Integrate and deploy enterprise applications, major platform releases and changes
- Ensure the stability and performance of our technology solutions
- Partner with productivity and product engineering to shape technology solutions
- Develop people around you by sharing knowledge and collective learning
Qualifications:
- Minimum 4 years in a technology support, operations, or engineering role
- Undergraduate degree in a technology-related discipline or a business-related field combined with a demonstrated passion for technology
- Strong technical acumen, meticulous troubleshooting capabilities and demonstrable understanding of computing and networking foundations
- Deep expertise with Excel, Add-ins, Data Connections, Microsoft 365 suite of tools, the Windows client OS, SQL, financial analytic & data tools (Bloomberg, Haver, CapitalIQ, etc.)
- An independent thinker, with good judgment, common sense and logical problem-solving capabilities
- Extremely high standards, zero tolerance for low quality work
- Demonstrated customer service mindset
Benefits:
- Health insurance with 100% premium covered and access to additional concierge medical services
- 401(k) plan with generous employer match
- Paid time off, including fully paid parental leave and a competitive PTO package
- Workplace flexibility and access to back up childcare
- Financial assistance for family building support, including adoption and egg freezing
- Workplace wellness, including on-site gyms, free meals and healthy snacks, and meditation rooms
- An engaged and active community that includes many company events, affinity networks, and extracurricular interest groups
